Release Date: September 12, 2024

Release Number: 24-360

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

 

Recall Summary

 

Name of Product: Cadet-branded Apex72 Electric Heaters

Hazard: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Remedy: Replace Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer. 

Consumer Contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or at www.glendimplexamericas.com and click on “Product Safety Notices/Recall” at the bottom of the page for more information. 
 

 

 

Recall Details

 

Units: About 12,900

Description: This recall involves Glen Dimplex Americas’ Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. “Cadet,” the model number and the manufacturing date in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: 

 

Responsive Table
SKU Model UPC Affected Production Dates
X-65309 HW128 027418653093 01-Mar-21 to 29-Feb-24
X-65302 HW132 027418653024 01-Mar-21 to 29-Feb-24
X-65315 HW151 027418653154 01-Mar-21 to 29-Feb-24
X-65301 HW162 027418653017 any date older than 01-Mar-24
X-65321 HW162BP5 027418653215 any date older than 01-Mar-24
X-65308 HW168 027418653086 any date older than 01-Mar-24
X-65328 HW168BP5 027418653284 any date older than 01-Mar-24

 

Incidents/Injuries: The firm has received one report of a heater fan malfunctioning and causing the unit to igniteNo injuries have been reported. 

Sold at: Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.

Manufacturer: Glen Dimplex Americas Ltd., of Vancouver, Washington 

Manufactured in: U.S.

Photos

APEX72 Front View

APEX72 Model # Location

Model and manufacturing date location

APEX72 Close Up Details

Cadet, the model and the manufacturing date, in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill.

Fast Track Recall Individual 

Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. 

About the U.S. CPSC 

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. 

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information: